4. Integration and Service Request Hook Setup

Integration and Service Request Hooks From here, there are only a few more things we need to do in order to query the core system for customer information and return it to the source system. From the previous step, we set the _path field mapping row's value to f"customers/{customerNumber}" . Essentially, we've established part of the URL path we will be reaching out to in this service request. The "{customerNumber}" part of that path is a variable we need to set. Navigate to the Integration Level of the Build page. Open the Before Hook of the integration that you've created. Paste the following lines of code into the cell and save your changes:

customerNumber = "00000000001"
keep(customerNumber = customerNumber)

The first line sets the customerNumber variable to "00000000001" as an example customer number, but this value can be replaced with a reference to the input payload, such as input.payload.custNum as needed. The second line of code uses the keep() function to ensure that this variable is kept in memory and can be used in other parts of the integration, such as the field mapping table where we reference it. Next, navigate to the service request level of this integration. From here, scroll to the right until you find the column labelled "After Overall Success Hook". Open this column and paste the following line of code into the cell:

output.payload = getCustomer.response.payload

Essentially, this line of code will take the response of the service request to CodeConnect and assign it to the output of the Glyue integration. Keep in mind that you will need to replace getCustomer with the formula variable you assigned to the service request if you named it differently.